Communication and Writing skills

Assertiveness Skills

Do you feel good about the way you communicate? Effective communication is necessary and assertiveness training will assist you in standing up for yourself whilst allowing others to stand up for themselves. Introduces you to some assertiveness techniques using real life situations in a relaxed, informal environment. Req: Pad and pen. (12.5 hours)
091SKILA: Thursdays, 6:30-9pm 5 sessions from 12 February
091SKILB: Thursdays, 6:30-9pm 5 sessions from 23 April
092SKILA: Thursdays, 6:30-9pm 5 sessions from 30 July
Culture Card $145, Concession $155, Other $165

Successful Workplace Communication

This course is designed to promote professional client support through verbal and non-verbal communication and to enhance communication within the workplace. Learn how to interact effectively and responsibly with clients and how to respond to complaints or difficulties. Learn how to work as part of a team, communicate successfully with management, provide feedback to others and assist with the continuous improvement of an organisation. Whilst aimed at people in the IT industry, this course may also be beneficial for people in other related industries or client service environments.

091COMMA: Wednesdays, 6-9pm 2 sessions on 4 &11 March
091COMMB: Friday, 9:30-4:30pm 1 session on 29 May
092COMMA: Wednesdays, 6-9pm 2 sessions on 22 & 29 July
Culture Card $170, Concession $175, Other $184

Voice

Christopher John Snow trained at the Drama Centre London and has been a voice teacher for 25 years. The course will cover contemporary exercises for relaxation, breathing, voice quality, vowels and consonants, public speaking and speaking from a script. The aim is to develop your voice for auditions, performance or teaching. (10 hours) 091VOICA: Wednesdays, 12noon-2pm 5 sessions from 28 January
091VOICB: Tuesdays, 12noon-2pm 5 sessions from 21 April
091VOICC:Tuesdays, 6-8pm 5 sessions from 30 June
Culture Card $121, Concession $125, Other $131

Essay Writing

Having trouble getting those fantastic ideas down on paper? Essay Writing will assist anyone studying at university, completing VCE or interested in the media. This course will cover grammar and punctuation, sentence and paragraph construction, argument formation and writing to word limits.
091ESSAA: Saturday, 10am-4pm 1 session on 28 February
092ESSAA: Friday, 10am-4pm 1 session on 10 July
Culture Card $102, Concession $105, Other $110

Creative Writing

Discover how creative you actually are in this popular, confidence building beginner’s course, taught by published author Helen Patrice. Learn the secrets of powerful writing; how to work with your brain to overcome writer’s block, how to tap into the riches of your own life, how to access your original mind - in easy, enjoyable and imaginative ways. Req: Pad & pen. (18 hours)
091WRITA: Mondays, 6.30-9.30pm 6 sessions from 20 April
091WRITB: Mondays, 6.30-9.30pm 6 sessions from 24 August
Culture Card $203, Concession $209, Other $221

Professional Writing for Business

This course will equip you with some of the skills necessary for business writing. Learn how to engage a wide audience in a clear and precise manner. Topics covered include: basic grammar and punctuation, editing, page organisation, writing standard business letters and memos, complex reports and proposals. Suits those in sales, media, training, management, reception or PA roles.
091BUSWA: Fridays, 10am-3pm 2 sessions on 13 & 20 March
091BUSWB: Thursdays, 10am-3pm 2 sessions on 21 & 28 May
092BUSWA: Mon/Tues, 10am-3pm 2 sessions on 13 & 14 July
Culture Card $131, Concession $135, Other $142

Public Speaking

Public Speaking is often said to be the number one fear of most people. What people fail to understand is that fear is easily overcome… all it takes is a few simple techniques and strategies… These sessions will help you overcome nervousness, get rid of the butterflies, stop the shaky hands, and eliminate the sweaty palms. They will help you feel as comfortable presenting to a group as you are talking to a friend in the office. Explore how to: Gain the power and confidence of an excellent communicator & public speaker, become calm and confident, eliminate performance anxiety, create instant and unconscious rapport with groups, connect with your audience, skilfully handle questions, objections and hecklers, use and own the stage, use metaphors/stories, grab the audience’s attention and keep it.

092SPEAA: Fridays, 9:30-4:30pm 2 sessions on 27 March & 3 April

092SPEAB: Wednesdays, 6-9pm 4 sessions from 3 June

092SPEAC: Fridays, 9:30-4:30pm 2 sessions on 21 & 28 August

Culture Card $160, Concession $165, Other $173